Refund policy

• All Sales Final (No Monetary Refunds): As our garments are handcrafted in small artisanal batches or created specifically to order, we do not offer monetary refunds under any circumstances.
• Custom & Made-to-Measure Exclusion: All custom-fit garments, custom colour requests, altered pieces, and made-to-order items are strictly non-returnable and non-refundable once production begins.
• Store Credit Option: Eligible non-custom pieces returned within the approved timeline receive store credit (valid for up to 1 year) minus shipping and handling charges.
• Damaged or Faulty Items on Arrival: If an item arrives damaged, defective, or incorrect, you must report it within 48 hours of delivery with unboxing photos/video to info@zarikairi.com or via WhatsApp to receive an immediate replacement or repair.
• Condition for Return Processing: To be eligible for a return/store credit, garments must be unworn, unwashed, unaltered, and returned with all original tags, security seals, and packaging intact.
• Handcrafted Variations Disclaimer: Natural variations in dye intensity, weave slubs, hand-bound motif placement, or embroidery alignment are inherent features of artisanal textiles and are not classified as manufacturing defects.